Procom | IT Support
Ensure your home and business IT systems run efficiently with Procom's 24-hour remote and on-site IT Support Solutions.
We offer all our clients a complete IT Audit whereby we meet with you in person in order to get a full understanding of your business, we carry out a physical audit on your current IT systems and we present a report on all our findings in order to outline your current position, identifying shortfalls as well as suggesting possible future improvements to further secure your business.
Procom delivers fast, reliable and 24-hour support on all your IT Support needs.
Home Support
Remote Support via Helpdesk portal during business hours
2 Hours on-site support per month
10% Discount on all technology purchased from Procom
*Additional Devices billed at R50 per additional device, per month
Business Support
Remote Support via Helpdesk portal during business hours
Telephone Support
Scheduled preventative maintenance
Automated updates & patch management
Monthly reporting
1 Hour on-site support per device
Fetch and repair service
Network Monitoring & Management
10% Discount on all technology purchased from Procom
Managed security & backups at an additional cost
Remote Support via Helpdesk portal during business hours
Telephone Support
Scheduled preventative maintenance
Automated updates & patch management
Monthly reporting
1 Hour on-site support per device
Fetch and repair service
Network Monitoring & Management
10% Discount on all technology purchased from Procom
Managed security & backups at an additional cost
Remote Support via Helpdesk portal during business hours
Telephone Support
Scheduled preventative maintenance
Automated updates & patch management
Monthly reporting
1 Hour on-site support per device
Fetch and repair service
Network Monitoring & Management
10% Discount on all technology purchased from Procom
Managed security & backups at an additional cost
*Additional out-of-hours, around the clock support available at R150.00 per device
Download our complete IT Guide here.
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